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2.2 - Academic and Professional Advisement

Updated: 4/30/2025

The Program Director serves as the academic advisor to all students in their program in conjunction with the Dean of Academic Affairs.  The Program Director keeps current with students’ grades and initiates meetings when grade deficiencies are noted. This does not preclude a student from requesting a meeting with their Program Director at any time to discuss academic progress.  
 
Program Directors also provide professional, and career advisement as needed or requested. This may include job application, resume building, interview advisement, job market outlook, employment resources, etc. 
 

2.2.1 - Strategies for Resolving ProblemsUpdated: 4/30/2025

When seeking assistance to resolve an issue the most important factor is contacting the correct individuals in the correct sequence.  This makes the most efficient use of the established chain of command, lends appropriate credibility to the request or complaint, and allows the appropriate people to assist with the situation. 

A student is best served by attempting to resolve an academic issue with the individual course instructor directly.  If this step is not helpful, then the student should speak to their Program Director, and then the Department Chair.  Likewise, if the student encounters a clinical issue, they should first ensure that the patient’s needs are met before attempting to resolve the issue with the clinical instructor. Then proceed by contacting the Clinical Coordinator, Program Director and then the Department Chair. While it is extremely unlikely that the issue will remain unresolved after these consultations, the student may take any unresolved issue to the Dean for Academic and Student Affairs and then to the Dean of the College. Refer to Section 4 Clinic Education Policies, for additional information on resolving such occurrence. 
 

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